Employees First, Customers Second

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Vineet Nayar 22nd February 2015 324 Views

Employees First, Customers Second By Vineet Nayar The journey from a customer-centric to employee-centric organization requires asking tough questions and following it up with a cultural transformation. ““Mirror Mirror” is ...

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About the author

The author is vice chairman, HCL Technologies; founder Sampark Foundation; and author of ‘Employees First, Customers Second’.

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